Thursday, May 10, 2012

Dear Ben, I'm losing my beauty sleep

an open letter to Ben and the Pinterest team

and why they will be responsible for some extra wrinkles 

pin this (yes, I said PIN) to spread the awareness, this could happen to your blog as well :(

Dear Ben,

two days ago (that feels like forever, darn), I've received an email from a reader that told me that every time she was clicking on some of the pins from my blog, she would get this:


Users have reported that this links to spam or other inappropriate content.


I never, ever, EVER 
posted anything that could be inappropriate or spam !! 


So what a normal user would do?
go to the pinterest support page and check what's going on. 
Nothing is being there on the subject on the Q&A, so I filled up a request.

To which,  I get an automated-reponse which closes my case telling me that I don't have to worry about spam because they are taking care of it.
Hold on... I was NOT reporting my blog as SPAM. 

So, I re-opened the case: (forget about the grammar mistakes, I was ballistic... I know I should have said ARE NOT SPAM)

Donatella inspiration&realisation, May 07 22:44 (PDT):
My blog and my content is NOT spam!

...and day one of this soap opera goes by.

... and nothing happened.

... and I didn't sleep well at all.


Weak up. Check Pinterest. (yes, before my double espresso)

Same. No, wait: not quite.

If I click on the pins from my blog with regional extension other than (because I'm in Italy right now) the clicks send me back to my home page. Not to the project which has been pinned, but to the homepage of my blog.
All the pictures pinned from are still spam.
Oh well, I can have my coffee. It's better than it was.
Something is about to get solved. phew.
I still haven't received anything but the automated responses from Pinterest, but hey, Ben, I know you are busy.

I'm still frustrated, but I have a busy day with a friend coming from abroad, so we have a lot to do. And Ben and the Pinterest team are working hard to solve this problem.

In the mean time, the discussion is open on my Facebook page, and some other people check their pins, and they're having the same problem... which feels kind of a release, you know,  knowing that I was not alone.

By the time I get home,.... check.
Nothing. I'm still a bad, bad person who SPAM. 
I write, once again:

Dear Ben
If you think I am spam, I will disappeared. But I'll do it my way. 
Because having the stigma of a spammer while all I do is using a sewing machine and a crochet hook is not what I deserve it. 
And I don't want you, Ben, having all my bad, bad spamming pictures on YOUR site. 

And life still goes on, therefore I had dinner.

...and get back to check later.

Oh, thank you, Ben.
I really appreciated that.
Uh, and if I want to contact support for assistance, I CAN'T. 
Because I CAN'T LOGIN.
And now even if I still want to delete 
the content of my boards I CAN'T. 
Because I CAN'T LOGIN. 
smart. really smart.

and I go to bed.
...and didn't sleep very well, actually I almost didn't sleep at all.

DAY 3: (not yet over)

Wake up. Check. Yup, I'm still banned. 
But today my pins even from the are linking back to my original posts!
...But I'm still a bad, bad person.

At some point, I know, dear Ben, 
You'll have me taking care of.
But I'm expecting some of the most expensive 
eye creams to be delivered at my address. 

Pinterest owe its  success because of people like me blogging about what they like, what they make, what they cook, or the way they dress or they like their houses, or what they want for their birthday. 
Or something else. 
Because the key of success of Pinterest is that it's about EVERY-THING.

So, dear Ben,
be kind, and take care of us, 
WE ARE the people that made you successful, 
remember that??

xox, d.

... to be continued
(and solved, I hope)

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